J&B XpandaHose 100ft Expandable Garden Hose with Holder – Heavy Duty Superior Strength 3750D – 4 -Layer Latex Core – Extra Strong Brass Connectors and 10 Spray Nozzle w/Storage Bag (Blue 100)

DEFECTIVE GARDEN HOSEI bought this hose at the close of 2024 with the expectation of using it in the spring 2025. The hose, did perform as advertised in the sense that it was easy to handle and move about and contracted as expected when the water was turned off, however the hose did leak. I contacted the manufacturer immediately and explain the circumstance. They gave me no problem at all telling me that they would replace the hose. They did not have a 150 ft hose in stock at the moment but agreed to send me a 100-ft hose and to follow with a second shipping of the 150 ft model as soon as it came in. To their credit I did receive the 100-ft hose in the mail within a week. It’s only been 2 weeks and expect that a 150 ft hose will probably be coming my way shortly. So they get exceptional marks as far as I’m concerned with regard to customer service expecting that the second hose will arrive. I have yet to use the new 150 ft hose but will do so shortly. I hope that it’s durability outperforms what may have been just a defective hose that I originally purchased. I will gladly update this review after I use the hose and after the new one has arrived. This explains the three-star review, which reflects the lack of durability or imperfection in the first house but the excellent customer service and response to my problem.